Agentic AI Moves Into Production Operations With Focus on Observability and Human Oversight

Summary

A Dynatrace-sponsored survey published on January 23, 2026 finds that agentic AI has crossed a significant threshold in enterprise operations, with organizations now focused less on whether agents belong in production and more on how to run them safely at scale. Half of surveyed organizations report agentic AI projects running in production for limited use cases, while 44% indicate projects are broadly adopted within select departments. Most teams operate between two and ten active agentic AI pr