ServiceNow COO Warns of "Software Darwinism" as AI Reshapes SaaS Landscape

Summary

ServiceNow COO Amit Zavery warned on February 19, 2026, that the software industry is entering a period of "Software Darwinism" — a wave of consolidation in which vendors that fail to integrate agentic AI into their platforms will be displaced. Speaking to Bloomberg Television at the India AI Impact Summit in New Delhi, Zavery stated: "What we are witnessing is Software Darwinism. If you're not using the latest technology and driving the adoption to customers, you will be left behind." The comm