Ethan Mollick: Making AI Work — Leadership, Lab, and Crowd

Summary

Wharton professor Ethan Mollick publishes a framework explaining why individual AI wins (ChatGPT, Gemini productivity gains) aren't translating to organizational traction. The framework identifies three required pillars: **Leadership** — AI transformation is a leadership challenge, not a technology challenge. Most leaders recognize AI's potential but few communicate what an AI-powered future means for specific roles, or how staff will be recognized for using AI effectively. **The Lab** — Organ