Agentic AI Systems Positioned as Key to Healthcare Workflow Automation Beyond Generative AI

Summary

An opinion piece by Benjamin Easton, Co-Founder and CTO of Develop Health, argues that generative AI alone is insufficient to address healthcare's administrative burden, particularly around prior authorization workflows. The article draws a distinction between generative AI tools that produce text outputs and agentic AI systems capable of executing end-to-end workflows autonomously — pulling data from disparate sources, applying payer-specific rules, submitting through portals, monitoring progre