Agentic AI Transforming Logistics and Supply Chain Operations in 2026

Summary

At the SMC3 Jump Start conference in Atlanta, Mark Albrecht, VP of Artificial Intelligence and Enterprise Strategy at C.H. Robinson, outlined the logistics industry's transition from computer-aided workflows — where software digitized processes but humans operated the software — to agentic AI systems that autonomously execute work and determine workflows. This shift represents a move from predetermined, human-directed software operations to AI agents that decide how to get work done independentl