Thomson Reuters Reports 80% of Government Legal AI Investments Fail to Deliver Expected ROI

Summary

Thomson Reuters published an analysis detailing why an estimated 80% of AI investments in government legal departments fail to deliver expected returns. The report identifies four primary barriers: accuracy concerns around hallucinations and bias, financial uncertainty about ROI, data security and privilege risks, and compliance with government regulations. These challenges are particularly acute in government legal contexts where accountability and auditability requirements are stringent. The