MultiCare Health System Selects Ambience Healthcare for Enterprise-Wide Ambient AI Deployment to 1,500 Clinicians

Summary

MultiCare Health System has selected Ambience Healthcare for an enterprise-wide ambient AI deployment covering 1,500 clinicians, following a year-long head-to-head evaluation of three leading AI vendors involving 550 clinicians. Ambience scored an NPS 63 points higher than the next best solution and demonstrated a 38% reduction in after-hours documentation time, commonly referred to as "pajama time" in healthcare. The deployment also showed measurable financial returns: a 5% increase in wRVUs (