Abridge: AI-Native Clinical Intelligence at 100M Visits, 250+ Health Systems

Summary

Latent Space's interview with Abridge leadership profiles one of the highest-scaled enterprise AI deployments outside of horizontal coding/productivity tools. Abridge started in 2018 with ambient clinical documentation — transcribing visits to eliminate "pajama time" (the 10-20 hours per week clinicians spend on notes after-hours). It has since evolved into a clinical intelligence layer spanning documentation, decision support, prior authorization, and real-time guidance. The platform operates a